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FAQs

• Where can I buy dry ice? +

  You can easily order dry ice by speaking to our Customer Experience Team on +44 (0)1469 554700, option 2, and have it delivered to your preferred location.

• Where can I find safety information for handling dry ice in the UK and Ireland? +

  You can download our Dry Ice Safety Information leaflets for both the UK and Ireland below. These documents provide essential guidance on safe handling, transport, storage, and disposal of dry ice.

  NG UK Dry Ice Safety Information 2025
  NG Ireland Dry Ice Safety Information 2025

  These leaflets are intended to help protect users from harm caused by cold contact, gas build-up, and misuse of dry ice. Please ensure this information is shared with anyone who may come into contact with the product.

  Download area

• How can I become a customer of Nippon Gases? +

  Contact us, and one of our experts will guide you through the process.

  Contact us

• Where can I download technical or product safety information? +

  Visit our download section to find everything from safety data sheets to policies and certificates.

  Download area

• How can I provide feedback? +

  Nippon Gases are dedicated to improving our performance.

  Click the link to access a short, three-question survey; it takes less than a minute.

  For further information or feedback, please contact our customer experience team at dryiceimm.uk@nippongases.com.

• My business enquiry relates to a country outside of the UK and Ireland. Can you help? +

  If your enquiry concerns gases and services outside of the UK and Ireland, please direct your request to the website of the corresponding country.

  To do this, click on the globe icon in the top right-hand corner of the webpage. From there, select the relevant country and language from the dropdown menus, then click OK. You will be redirected to the chosen country's website.